We hear a lot of stuff that talks about communication. It’s everywhere. There’s so many blogs about it, but we don’t normally hear about speaking your team’s language. We hear tips about how to communicate better, and they’re very generalized, so I just want to take a moment just to talk about why speaking your team’s language is key to communicating as a leader.
So there’s three key things that I want to talk about.
Number one, watch and listen to see where their focus and strengths are.
If you want to speak your team’s language, first we actually need to take a step back and we need to watch. We need to listen. We need to see where their focuses are, so are they focused on action? Are they focused on other people? Where is their focus, and where are their strengths?
Once I know where their focus and their strengths are, what I can actually do leads me to number two,
Number two is I can actually start to match that language.
If I’ve got someone in my team who’s really focused on the detail, so when I talk to them about something they want to know A to B to Z. They want to know all the way to Z. If I try to give them just A and B, it’s not going to work for them. I actually match their language. I actually start talking to them about the steps along the way. But alternatively, if I’ve got someone who just wants to take action, then I’m not going to talk to them about all the details from A to Z. I’m going to talk to them about this is what we want to achieve, this is our outcome, and this is what you can do right now. I need to match their language.
This leads me to number three, I also need to play to their strengths.
Just like, I was talking about above, the person who’s focused on action tell them what action they can take. Make sure that’s part of their strengths. If you hear your team say, “I’m really detail-oriented.” Great. If you’re detail-oriented, then make sure you’re finding space to actually give that person detail-oriented tasks. If you need a new spreadsheet created, they’re the person. If you want to map out a process, they’re the person to do it. Make sure we’re actually playing to the strengths of the team when we’re actually assigning what each person does, because if I give someone who’s focused on action and who’s the real go-getter and normally part of the sales part of your team, if I give them a detailed task, you’ll actually notice their energy go down. If I give my analytical process driven person a process or detail task, you’ll actually notice their energy increase.
What this means for us is if we speak our team’s language, not only do we cut down the time of communication, we actually increase morale in our team. Because here’s the thing: when I feel like someone is speaking my language, I also feel understood. Once I feel understood, there’s a whole lot of emotional things that go on for us as human beings that we actually engage more. The simple art of speaking your team’s language and doing those three things we just talked about, not only is it the key to communication, it actually starts you on the road to getting that great team that you really desire.
So, if you want to speak your team’s language, watch and listen to see where their focuses are, match their language, play to their strengths, and see what impact this has for your team. If you are ready to create lasting behavioural change in your team click here to set up a FREE Leadership Consultation and let Flying Colours Leadership ….Help Your Team Soar!